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Application Analyst

Application Analyst

  • Location

    Wakefield

  • Sector:

    IT

  • Job type:

    Permanent

  • Salary:

    Competitive

  • Contact:

    Harriet Webster

  • Contact email:

    harriet@inter-vention.co.uk

  • Job ref:

    HW-Apps-Wakefield

  • Published:

    21 days ago

  • Expiry date:

    2019-07-31

  • Consultant:

    Harriet Webster

Application Analyst 

Role

  • To provide quality 2nd and 3rd line support for various applications across Group 
  • To identify areas for improvement as well as diagnosis and resolution of system based issues

Company

  • A successful, fast paced FTSE 250 company within the retail sector

Responsibilities 

  • To provide tier 2 & 3 level application support 
  • Examine, evaluate and document current systems using standard methods across various businesses, departments and sales channels 
  • Identify system requirements / improvement opportunities 
  • Document interfaces between new and legacy systems
  • Collaborate with the broader IT team and developers on new systems, changes and issues 
  • Help validate change through testing
  • Help train users on the new operation of systems and provide support 

Skills

  • Demonstrable experience in a similar role – 2nd / 3rd line application / system support
  • Working knowledge of Enterprise business software applications, such as MS Dynamics AX
  • Familiarity with databases – MS SQL 
  • Strong communication and listening skills
  • Ability to problem solve, analyse issues and explain technical details easily 

Please note

  • There may be out of hours support required as well as travel between sites, so a driving licence is essential 

Competitive salary, overtime pay/time in lieu, bonus scheme and benefits on offer. 

Based in Wakefield.

Please contact Harriet to discuss this role.

Inter-vention is acting as a recruitment agency for this permanent opportunity.