Programme Support Manager

Programme Support Manager

  • Location


  • Sector:

    IT, Business Change

  • Job type:

    Fixed Term

  • Salary:

    Attractive salary, plus bonus and benefits

  • Contact:

    Harriet Webster

  • Contact email:


  • Job ref:


  • Published:

    3 months ago

  • Expiry date:


  • Consultant:


Programme Support Manager (PMO)


  • Reporting directly to the Programme Director, you would establish and lead the programme support office, ensuring mechanisms are in place and continuously improved to support delivery of the programme


  • A well-respected family business, based in Harrogate


  • Take responsibility for development and continued refinement of key governance policies within the programme covering, but not limited to, resource allocation, quality management, change control, financial management
  • Develop and execute a benefits tracking mechanism, summarising benefits position within programme reporting including consideration of associated costs
  • Work with Central Finance team (and relevant stakeholders influencing individual areas of spend) to maintain the budget, both actual spend and future provisions)
  • Working with Head of Programme Delivery to identify and develop objective metrics and criteria to measure progress of the project against key criteria
  • Develop effective, collaborative relationship with individual Workstreams, Specialist teams and Project Managers
  • Provide practical support with the maintenance of governance logs, including risks/issues and prepare relevant consolidated status reporting


  • Previous experience in programme support or similar (PMO)
  • Process review, improvement and implementation
  • Development and refinement of key governance policies – resource allocation, budget management and change control
  • Ability to provide support across different workstreams and business areas
  • Effective tracking and reporting experience against performance and milestones
  • Any experience with ERP deployments or transformation is highly desirable

Personal Qualities

  • Excellent time management skills
  • Outstanding communication skills
  • A can do attitude
  • Attention to detail
  • Strong ability to problem solve
  • Methodical and organised approach

Please note this is a 2 year fixed term role. Attractive salary on offer, plus bonus and benefits, including 25 days holiday, pension scheme, free food and drinks, onsite parking.

Please contact Harriet to discuss.

Inter-vention is acting as a recruitment company for this opportunity.