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Supplier Manager - IT

Supplier Manager - IT

  • Location

    Sheffield, South Yorkshire

  • Sector:

    IT

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Natasha Harrison

  • Contact email:

    natasha@inter-vention.co.uk

  • Job ref:

    JO0000000776_1540216742

  • Published:

    27 days ago

  • Expiry date:

    2018-11-21

  • Consultant:

    Natasha Harrison

Supplier Manager

Role

  • To assist with managing and driving the performance of IT services provided by external and internal service providers whilst effectively managing stakeholder relationships.

Company

  • A professional services organisation who put their people first - they have plans to become market leader so it's a great time to get involved and make a difference!

Responsibilities

  • Assist with the day to day performance of IT services provided by external and internal service providers
  • Support the procurement of new processes
  • Review all existing IT contracts and services
  • Monitor spend against budgets and working closely with finance to produce budget forecasts
  • Validating all IT service delivery invoices
  • Assist with defining service level agreements related to contract services
  • Undertake service reviews internally with suppliers to ensure customer satisfaction is achieved and maintained

Skills

  • Excellent communication skills with a capacity to present, discuss and explain issues logically both in writing and verbally
  • Ensure the service levels and key performance indicators are achieved
  • Ensure customer satisfaction is achieved and maintained
  • A strong understanding of IT contract management is essential
  • Must understand IT software licencing
  • A good team player, dependable and capable of operating in a collaborative manner
  • Strong planning and organisational skills
  • Self-motivated and capable of producing work to a high quality


The company is offering a competitive salary, bonus and benefits package including 25 days holiday plus the option to buy extra.

Please contact Natasha to discuss the opportunity.

Inter-vention is acting as a Recruitment Agency for this permanent role.