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Supplier Manager

Supplier Manager

  • Location

    Sheffield, South Yorkshire

  • Sector:

    IT

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Suzanne Clarke

  • Contact email:

    suzanne@inter-vention.co.uk

  • Job ref:

    JO0000000776_1554302401

  • Published:

    21 days ago

  • Expiry date:

    2019-05-17

  • Start date:

    Asap

  • Consultant:

    #

Supplier Manager (IT Contracts, SLAs, Performance, renewals) - Sheffield

Role
To assist with managing and driving the performance of IT services provided by external and internal service providers whilst effectively managing stakeholder relationships.

Company
A professional services organisation who put their people first - they have plans to become market leader so it's a great time to get involved and make a difference!

Responsibilities

  • Assist with the day to day performance of IT services provided by external and internal service providers
  • Support the procurement of new processes
  • Review all existing IT contracts and services
  • Monitor spend against budgets and working closely with finance to produce budget forecasts
  • Validating IT service delivery invoices
  • Assist with defining service level agreements related to contract services
  • Service reviews to ensure customer satisfaction is achieved and maintained

Skills

  • Excellent communication skills with a capacity to present, discuss and explain issues logically both in writing and verbally
  • Ability to measure and monitor the service levels and KPIs
  • Ensure customer satisfaction is achieved and maintained
  • Good understanding of IT contract management
  • Understanding of IT software licences
  • A good team player, dependable and capable of operating in a collaborative manner
  • Strong planning and organisational skills
  • Self-motivated and capable of producing work to a high quality


The company is offering a competitive salary, bonus and benefits package including 25 days holiday plus the option to buy extra.

Please contact Suzanne to discuss the opportunity.

Inter-vention is acting as a Recruitment Agency for this permanent role.