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Technical Support Analyst

Technical Support Analyst

  • Location

    Harrogate, North Yorkshire

  • Sector:

    IT

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Harriet Webster

  • Contact email:

    harriet@inter-vention.co.uk

  • Job ref:

    JO0000000701_1526034531

  • Published:

    3 months ago

  • Expiry date:

    2018-06-10

  • Start date:

    ASAP

  • Consultant:

    #

Technical Support Analyst - Harrogate

  • Are you looking to join a close knit team and progress your career?
  • Do you have an understanding of IT and would like to learn more?
  • Would you describe yourself as proactive, communicative and positive?

If so, I would like to hear from you - we are currently looking to appoint a Technical Support Analyst, with a company based in Harrogate.

This role offers the opportunity to up-skill and develop - there is support in place to enable you to learn and explore various areas within IT.

It would suit someone looking to progress their career - someone who is driven, enthusiastic and flexible.

As the Technical Support Analyst, your main responsibilities would include:

  • Troubleshoot and provide solutions to a variety of IT support related issues, both verbally and remotely
  • Establish strong working relationships with 3rd parties
  • Provide quality 1st line support for a range of client offices and systems
  • Closely work with your team to ensure a quality service is provided
  • Assist the IT Manager in project work as required
  • Follow ITIL standards

Your skills as the Technical Support Analyst should ideally include:

  • An understanding of IT support
  • General computer skills
  • Working knowledge of Active Directory
  • Experience of working with a variety of Microsoft products including Windows, Office, Exchange
  • Excellent communication skills
  • Attention to detail
  • Actively contribute to the goals of the company

Please contact Harriet for more information.

Inter-vention is acting as a recruitment agency for this perm vacancy.